HELP CENTRE

Frequently asked questions

Everything you need to know before connecting a Discord channel and following your first team or event.

Does NoScope join my Discord server?

No. You create a Discord webhook for the channel you choose. NoScope posts through that webhook and does not need server-wide bot permissions.

Is my Discord webhook safe?

Webhook URLs are encrypted before storage and hidden by default in your account. Treat a webhook like a password and replace it immediately if it is shared accidentally.

Which games are supported?

NoScope currently supports Counter-Strike 2, Dota 2, League of Legends, Rainbow Six Siege, Rocket League, and Valorant.

When are alerts sent?

Depending on your plan and preferences, alerts can include starting soon, live, delayed or cancelled, final result, and match recap notifications.

What happens when a match is delayed?

NoScope keeps monitoring the fixture and sends a delay update when the schedule provider publishes the change. A new live alert is sent once the match is confirmed running.

Can I change the Discord channel?

Yes. Open My subscriptions, edit the follow, and choose or enter another saved Discord webhook. Supporter and Pro plans can save multiple destinations.

What happens if my webhook stops working?

The destination is marked as degraded or broken. Use Fix destination and Send test in My subscriptions to replace and verify it.

What happens when I cancel a paid plan?

Paid access continues until the end of the current billing period. Existing follows remain attached to your account, but follows above the new plan limit may be paused.

Can team and event follows create duplicate alerts?

NoScope combines overlapping team and event follows that point to the same Discord destination, so one match should produce one notification per alert type.